Shelby Green

Shelby Green is a seasoned content writer with 8 years of experience in the tech and IT industry. She's passionate about helping companies in the cybersecurity, SaaS, supply chain, and tech skill development spaces tell their stories.

Stories by Shelby Green

As IT teams shrink, many pros work solo with AI as their main collaborator. A Spiceworks thread explored where to bounce technical ideas when isolated.

IT Life

Spiceworks Community Digest: Staying connected

Shelby Green

As IT departments shrink or centralize, and as professionals climb the expertise ladder, the conversation pool gets smaller. The reality...

IT teams lose critical fixes trapped in heads & chats. Solution: Document in tickets, use searchable tools like OneNote, link systems, and make it mandatory.

IT Life

Spiceworks Community Digest: Knowledge sharing

Shelby Green

The struggle to capture and share troubleshooting knowledge is universal, impacting small IT teams to large enterprises alike. Critical fixes...

IT pros at Spiceworks demand Windows 12 prioritize control over marketing: ditch bloatware, ads, forced updates, and arbitrary hardware limits.

IT Life

Spiceworks Community Digest: Windows 12 wishlist

Shelby Green

A recent lively discussion at SpiceWorld 2025 on "What do we Want From Windows 12" has extended into the Spiceworks...

IT pros learn best by doing. Hands-on experience dominates, followed by peer forums and documentation. AI now filters initial queries.

IT Life

Spiceworks Community Digest: Learning to learn

Shelby Green

Technology is a non-stop learning curve and staying current isn’t optional, it’s a must. We recently asked the Spiceworks community...

IT pros say automate tasks, not judgment. Machines fail at nuance—resume screening, call centers, autocorrect all frustrate users.

IT Life

Spiceworks Community Digest: Keep it real

Shelby Green

IT professionals generally agree that automation should stop where human judgment, ethical complexity, or genuine connection begins. While automation is...

IT pros weigh-in on Apple's $150-$230 designer iPhone pouch.

IT Life

Spiceworks Community Digest: Knit picking

Shelby Green

Apple’s product announcements often spark debate, but the recent reveal of the "iPhone Pocket" has generated more eye-rolls than excitement...