Tobias Buxhoidt

Tobias Buxhoidt

Founder and CEO, parcelLab

On a mission to transform the post-purchase online shopping experience, business and engineering graduate Tobias Buxhoidt founded parcelLab in 2014, along with Julian Krenge and Anton Eder. While working as a consultant at global supply chain management business Barkawi, Buxhoidt realized how important the post-purchase experience was and yet how little most companies did to support customers once they had clicked to buy. His idea to address this issue by launching parcelLab has certainly resonated with online retailers across Germany and beyond, with the company quickly growing its client base.
Stories by Tobias Buxhoidt
Zero-party data is collected directly from the customers on their own accord giving brands essential data to personalize the experience...
In this article, Tobias Buxhoidt, CEO and founder, parcelLab, discusses how businesses can use post-purchase communications such as shipping information...